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Terms & Conditions

Last Updated: March 2026

Welcome to Fixkw.com, operated by Fixer Kuwait. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with these terms, please do not use our Website.

1. Use of Our Services

Fixkw.com provides mobile refurbishing, repair services, and the sale of refurbished devices and accessories.

  • You agree to use our services only for lawful purposes
  • You must not misuse, disrupt, or interfere with the website or services
  • You are responsible for providing accurate information when placing orders or service requests

2. Orders and Services

  • All orders and repair requests are subject to availability and confirmation
  • We reserve the right to refuse or cancel any order at our discretion
  • Repair timelines are estimates and may vary depending on the issue
  • Customers are responsible for providing correct device details

3. Pricing and Payments

  • All prices are listed in applicable currency and may change without notice
  • We accept secure payment methods through third-party payment systems
  • We are not responsible for errors caused by payment providers
  • Orders will not be processed until payment is confirmed (if applicable)

4. Delivery and Shipping

  • We offer delivery services within Kuwait and internationally where applicable
  • Delivery times are estimates and may vary due to external factors
  • We are not responsible for delays caused by courier services
  • Customers must provide accurate delivery information

5. Repairs and Warranty

  • We aim to provide high-quality repair services
  • Warranty (if provided) applies only to specific repairs or parts
  • Warranty does not cover physical damage, water damage, or misuse after repair
  • We are not responsible for pre-existing issues not related to the repair

6. Returns and Refunds

  • Refunds and returns are subject to our Refund Policy
  • Not all services or products may be eligible for refunds
  • Approved refunds will be processed within a reasonable timeframe

7. User Responsibilities

  • You are responsible for maintaining the confidentiality of your information
  • You agree not to engage in fraudulent or illegal activities
  • You must not attempt to harm or exploit the Website or its users

8. Intellectual Property

All content on Fixkw.com, including text, images, logos, and design, is the property of Fixer Kuwait and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, or distribute content without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Fixkw.com shall not be liable for:

  • Indirect or consequential damages
  • Loss of data, profits, or business
  • Service interruptions or technical issues

All services are provided "as is" without warranties unless explicitly stated.

10. Third-Party Services

We may use third-party services such as payment processors, analytics providers, and delivery partners. We are not responsible for their actions or policies.

11. Termination

We reserve the right to suspend or terminate access to our Website or services at any time without notice if users violate these Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Kuwait.

13. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the Website means you accept the updated Terms.

14. Contact Information

Fixer Kuwait
Sharq, Khalid Bin Waleed Street, Block 6
Kazmi Building 10, Shop 27
Kuwait City, 15300, Kuwait

Email: contact@fixkw.com
Phone: +965 51672242